Our Privacy Policy

Last Updated: October 25, 2025
Effective Date: October 25, 2025

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Introduction

Guava Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how the MeraHealth mobile application and MeraHomeRecords mobile applications (the "Apps") handles your information.

Key Point: The apps does not collect, transmit, or store any of your personal data on external servers. All information remains on your device.

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Information Storage

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All Data is Stored Locally on Your Device

Where Your Data is Stored

All data is stored exclusively on your device using:

• Local device storage

• iOS/Android secure storage mechanisms

• No cloud storage

• No external servers

• No third-party databases

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Information We Do NOT Collect

We do NOT collect, access, transmit, or store:

• ❌ Personal identification information

• ❌ Photos or documents you attach

• ❌ Location data

• ❌ Usage analytics

• ❌ Crash reports

• ❌ Device information

• ❌ IP addresses

• ❌ Cookies or tracking data

• ❌ Any other personal information

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Permissions Required

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The App requires the following permissions to function:

Camera Permission

• Purpose: To take photos of prescriptions, medical reports, or documents

• Usage: Only activated when you tap the camera button

• Storage: Photos are saved only to the App's local storage on your device

• Not Transmitted: Photos never leave your device

Photo Library Permission

• Purpose: To select existing photos from your device to attach to records

• Usage: Only activated when you tap the photo selection button

• Access: Read-only access to photos you explicitly select

• Not Transmitted: Selected photos are copied to the App's local storage and never transmitted

Share Permission

• Purpose: To share records via your device's share functionality

• Control: You choose which app receives the shared information (WhatsApp, Email, SMS, etc.)

• Note: Sharing is handled by your device's operating system, not by our apps

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Data Sharing

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When You Share Records

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When you use the share functionality:

• You control what is shared (specific visit or prescription)

• You choose the recipient app (WhatsApp, SMS, Email, etc.)

• Sharing is done through your device's native share sheet

• We do not have access to or control over what you share

• We do not track or log sharing activities

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Third-Party Services

• We use Google ad services to show you relevant ads​

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Data Security

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How Your Data is Protected

Your data security depends on your device security:

We Recommend:

• ✅ Enable device passcode or biometric authentication (Face ID, Touch ID, fingerprint)

• ✅ Keep your device's operating system updated

• ✅ Enable device encryption (enabled by default on modern iOS/Android)

• ✅ Regular device backups (to restore data if device is lost)

• ✅ Do not jailbreak/root your device

App-Level Security:

• Data stored using iOS/Android secure storage APIs

• No network transmission of sensitive data

• No external authentication required

• No account creation (no passwords to compromise)

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Data Retention

• Your Control: You have complete control over your data

• Manual Deletion: Delete individual records at any time within the App

• App Deletion: All data is permanently deleted when you uninstall the App

• No Remote Storage: Since data is only on your device, we cannot access or recover it

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Children's Privacy

MeraHealth does not knowingly collect any information from anyone, including children under the age of 13 (or applicable age in your jurisdiction). Since all data is stored locally on the device and we do not collect any information, the App can be used by individuals of any age under parental supervision.

Age Rating: 4+ (No mature content)

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International Users

MeraHealth can be used worldwide. Since all data is stored locally on your device and we do not collect any information:

• No data crosses international borders

• No compliance issues with GDPR, CCPA, or other privacy regulations

• Your data remains in your jurisdiction

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Your Rights

Since all data is stored on your device, you have complete control:

Rights You Have:

• ✅ Access: View all your data anytime in the App

• ✅ Edit: Modify any record at any time

• ✅ Delete: Remove individual records or all data

• ✅ Export: Share records to backup externally (via share function)

• ✅ Portability: Your data in standard text/image formats

No Requests Needed: You don't need to contact us for data access, deletion, or modification since you have direct control.

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Device Backups

iOS Backups (iCloud/iTunes)

If you back up your device:

• MeraHealth and MeraHomeRecords data may be included in device backups

• This is controlled by your device settings, not the Apps

• Backups are encrypted if you enable encryption

• We have no access to your backups

To Exclude the apps from Backups:

• iOS Settings → [Your Name] → iCloud → Manage Storage → Backups → [Your Device] → Turn off MeraHealth or MeraHomeRecords

Android Backups (Google Drive)

Similar to iOS, Android device backups may include App data based on your settings.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this policy.

How You'll Know:

• Updated policy will be available at our website

• Significant changes will be notified via App update notes

• Continued use of the App after changes means you accept the new policy

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Legal Basis (GDPR Compliance)

For users in the European Economic Area:

Since MeraHealth does not collect personal data, GDPR data processing requirements do not apply. All data processing occurs locally on your device under your direct control.

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California Privacy Rights (CCPA)

For California residents:

Since MeraHealth does not collect, sell, or share personal information, CCPA disclosure and opt-out requirements do not apply.

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Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: info@guavasoftware.com
Support: support@guavasoftware.com

Response Time: We aim to respond to all inquiries within 48 hours.

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Governing Law

This Privacy Policy is governed by the laws of USA/NC, without regard to its conflict of law provisions.

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Acknowledgment

By using MeraHealth, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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Summary (TL;DR)

✅ Your data stays on your device only
✅ We don't collect anything
✅ We don't have servers or databases
✅ You have complete control
✅ Camera and photos used only when you choose
✅ Sharing is controlled by you
✅ No tracking, no analytics, no ads
✅ Your privacy is 100% protected

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MeraHealth = Your Health, Your Data, Your Control 🔒

MeraHomeRecords = Your Home Records, Your Data, Your Control

End of Privacy Policy